“I want this floor replaced!”
As a flooring professional – whether you work out of a showroom or your work van – you know that phrase can raise your blood pressure.
The truth is, there are a hundred things that can go wrong during a wood floor installation. Some things are under your control, but many aren’t. If you’re on a job site with other trades, there’s a good chance someone could have walked across your floor with a piece of metal sticking out of their boot.
Maybe the homeowners scratched the floor moving around furniture, or their kids gouged a board when they dropped a heavy object. Or, perhaps, one of your installers just made a overlooked something.
The reality is, it doesn’t really matter who’s to blame. Your customer isn’t happy, and you’re not getting a good review unless you can fix the problem.
But, do you really have to replace the whole floor, or completely resand the floors?
Fix the board with a hardwood floor repair kit
One of the best tools and skills you can possess as a flooring professional is a wood flooring touch up kit, and the ability to easily fix problems.
- What if you could make that bright white scratch go away?
- Suppose you could fill in that open knot hole so nobody could tell?
- Imagine that you could fix a deep gouge so that even a professional couldn’t tell where it was?
- What if you could fix a chipped edge on a board without doing a full board replacement?
The truth is, your homeowner doesn’t really want to go through the hassle of having a floor torn out and replaced.
What if you could make these – problems that stand out like a sore thumb – go away without bringing in your sander, buffer, or a whole new lot of flooring?
Imagine this: After you’ve finished the repair, your customer is so impressed with your ability to fix the problem they are more satisfied than ever with your expertise. They felt that you really cared about their concerns to the point they leave you a stellar review and refer you to their friends!
That is what a wood floor repair kit can do for your business.
What’s in a flooring repair kit?
Start building your kit by following these steps:
With this service-oriented mindset, you’ll likely find new tools and techniques to help solve all sorts of problems, just leave room in your bag for your kit to grow!
How do I use these tools to fix scratches?
With a proper hardwood repair kit, you can fix scratches, gouges, and dents in the wood surface. We made a video series with step-by-step tutorials on how to fix these problems:
Click the links above to watch the videos or head over to our YouTube to see more.
Have you had success using a wood floor repair kit?
Let us know in the comments if you’ve had success using a wood floor touch up kit, and how it has helped your business.